Privacy Policy

Effective Date: September 11, 2024

1. Introduction

Welcome to VirtuCall PH ("we," "us," or "our"). We are committed to protecting the privacy of individuals who visit our website https://virtucall.nitchiebotai.online ("Site") and interact with our services, including submitting information through our lead generation forms. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you provide it to us.

By accessing our Site and providing your information through our lead generation form, you agree to the terms of this Privacy Policy. Please read it carefully.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you fill out a lead generation form on our Site. The types of personal information we may collect include:

• Contact Information: Such as your full name, email address, phone number.
• Professional Information: Such as your company name, job title.
• Inquiry Details: Any specific information you provide regarding your interest in our services or questions you may have.
• Other Information: Any other information you choose to provide in the form's message field(s).

We indicate which fields are required to submit the form.

(Optional: Add if you use analytics)
We may also automatically collect certain information when you visit our Site, such as your IP address, browser type, operating system, referring URLs, and information about your usage of our Site through cookies and similar technologies. Please see our [Link to Cookie Policy, if you have one, otherwise remove this sentence or elaborate briefly here] for more details.

3. How We Use Your Information

We use the personal information collected through our lead generation forms for the following purposes:

• To Respond to Your Inquiries: To contact you regarding your request for information about our products or services.
• To Provide Information: To send you information, quotes, or materials you requested.
• Lead Management: To manage our leads, track interactions, and follow up effectively to potentially establish a client relationship.
• Marketing and Communications: To send you marketing communications, newsletters, or promotional materials related to our business that we believe may interest you. You will always have the option to opt-out of receiving such communications (see Section 7).
• Internal Analysis: To analyze form submissions for internal business purposes, such as understanding interest levels and improving our offerings.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

4. Legal Basis for Processing (For GDPR Compliance)

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so (which you provide by submitting the form after reviewing this policy), where we need the personal information to perform a contract with you (less common for initial lead gen), or where the processing is in our legitimate interests (e.g., responding to your inquiries, direct marketing where permissible, internal analysis) and not overridden by your data protection interests or fundamental rights and freedoms.

5. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., CRM providers, email marketing services, website hosting, analytics providers). These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Regarding LinkedIn: You acknowledge that by interacting with features potentially integrated with LinkedIn (if applicable on our page, or if you arrived via a LinkedIn Ad), your interaction might be subject to LinkedIn's separate terms and privacy policy, which we encourage you to review. Information you submit directly to us via the form on our Site is governed by this Privacy Policy.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, act in urgent circumstances to protect the personal safety of users of the Site or the public, or protect against legal liability.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your personal information may be transferred.

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect the personal information you provide against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

7. Data Retention

We will retain your personal information collected via the lead form for as long as necessary to fulfill the purposes outlined in this Privacy Policy (e.g., to manage the lead, communicate with you, maintain records), unless a longer retention period is required or permitted by law (such as for tax, legal, or accounting purposes). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

8. Your Data Protection Rights

Depending on your location and applicable laws (such as GDPR or CCPA), you may have the following rights regarding your personal information:

• Right to Access: To request copies of your personal information.
• Right to Rectification: To request correction of inaccurate or incomplete information.
• Right to Erasure (Right to be Forgotten): To request deletion of your personal information under certain conditions.
• Right to Restrict Processing: To request the restriction of processing your personal information under certain conditions.
• Right to Object to Processing: To object to our processing of your personal information under certain conditions (e.g., for direct marketing).
• Right to Data Portability: To request transfer of the data we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we rely on your consent to process your information, you have the right to withdraw that consent at any time.
• Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.

To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to your request in accordance with applicable data protection laws. You may also have the right to lodge a complaint with a data protection authority.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. You can see when this Privacy Policy was last updated by checking the "Effective Date" at the top.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us at: